Bonuses
Whether you’ve received a free bonus in the form of a goodwill gesture, a deposit match bonus offer, or a bonus as a result of a bonus-back offer/promotion, these bonuses are subject to specific promotional terms. All bonuses are subject to 35x wagering requirements before being converted to your cash balance and become eligible for withdrawal.
Here at SpinYoo, we offer a wide variety of deposit match bonuses equal to a percentage of your total deposit amount, up to a specific limit, depending on the promotion you receive via inbox message, email, chat, SMS, or any other authorized communication channel.
Here at SpinYoo, we give you the power to choose the type of Welcome Offer that suits you. Whether you’re a slots game enthusiast or prefer to enjoy the thrill of classic and modern casino table games, we’ve got an option that we know you’ll like. Click here to find out more!
Every promotion has a list of terms and conditions that need to be met in order to be eligible for the bonus on offer. If you haven’t received a bonus that you believe you are entitled to, check the following:
- Go to the SpinYoo Promotions Page and make sure that you have opted into the promotion in question and that you’ve accepted the terms and conditions.
- If the bonus in question is a deposit match bonus, check that you have deposited the correct amount of money, as a single deposit, via a valid deposit method.
- If the bonus in question is a casino bonus, make sure that you have met all of the requirements of the promotion. For example, check that the correct amount of cash stakes have been made or that the cash stakes have been made on the correct game, as outlined in the promotion.
- Check that the bonus offer is still valid and hasn’t expired.
If after you’ve checked all of the above requirements you still believe that you haven’t received a bonus that you are eligible for, contact SpinYoo support via Live Chat or email at support@spinyoo.com for assistance.
- Go to the SpinYoo Promotions Page and make sure that you have opted into the promotion in question and that you’ve accepted the terms and conditions.
- If the bonus in question is a deposit match bonus, check that you have deposited the correct amount of money, as a single deposit, via a valid deposit method.
- If the bonus in question is a casino bonus, make sure that you have met all of the requirements of the promotion. For example, check that the correct amount of cash stakes have been made or that the cash stakes have been made on the correct game, as outlined in the promotion.
- Check that the bonus offer is still valid and hasn’t expired.
If after you’ve checked all of the above requirements you still believe that you haven’t received a bonus that you are eligible for, contact SpinYoo support via Live Chat or email at support@spinyoo.com for assistance.
Your balance can be withdrawn only after you’ve completed the wagering requirements related to the bonus that you received.
Once you’ve received a bonus, you can only delete or cancel it if you haven’t already started fulfilling the wagering requirements related to that bonus.
Once you’ve logged into your account, access your personal account area and, in the section labeled “Bonus Accounts”, you will be able to see a list of your active bonuses as well as their ongoing wagering requirement process.